Patricia (laughs): Who doesn’t have that? But yes, it is indeed the case that as a project manager and Scrum Master you need strong nerves, because you are responsible for the successful execution of projects. My role is to ensure that projects are completed on time, within budget, and above all with high quality.

And what exactly does that look like?

Patricia: As a project manager, I coordinate different project phases, plan resources, set goals, and monitor progress. I’m basically the captain of the project and make sure that all team members stay on course.

As a Scrum Master, I have an additional role in agile projects. Scrum is a popular project management method in which the team works in short, iterative sprints. I support the team in working effectively according to Scrum principles, removing obstacles, and continuously improving the work process.

That’s still a bit theoretical. Can we make it a little easier to understand?

Patricia: Of course: Let’s look at the whole thing from a different perspective. Imagine a project is like an exciting journey with many milestone goals. As a project manager, I’m basically the tour guide who ensures everything runs smoothly and that we reach our destination safely. I plan the route, distribute the tickets (that is, the resources), and always keep an eye on the timetable.

As a Scrum Master, I’m more like the cool travel guide who makes sure we enjoy the journey in small steps. We take short detours now and then, continuously improve, and resolve obstacles in order to have the best possible travel experiences.

Sounds challenging. In your opinion, what qualities do you need to be a successful Scrum Master and successful in project management?

Patricia: Well, quite a lot comes together: It requires communication skills, the ability to work in a team, organizational talent, and good time management. You have to be able to convey information effectively, motivate teams, and always keep all project stakeholders up to date. Flexibility and adaptability are also important. Because things ALWAYS turn out differently than you think, and then you can’t break down in tears—you have to be able to quickly develop a Plan B. That’s why a certain problem-solving ability, a good portion of composure, and above all humor are definitely an advantage (laughs).